Customer Care
Findlay, OH Findlay, OH Estimated:
$38.
9K - $49.
2K a year Estimated:
$38.
9K - $49.
2K a year For over 25 years, FriendsOffice has been partnering with companies and school districts throughout Ohio, Michigan, Indiana, and Pennsylvania to maintain the best delivery of office and school related products and services.
We offer traditional office supplies, office furniture, janitorial and safety supplies, custom print services, machine supplies, educational supplies, coffee and breakroom products, tech accessories, promotional products, branded apparel, and more.
For additional employment information, please contact our Human Resource Administrator directly:
Peg Schroeder 800.
427.
1704 peg@friendsoffice.
com Customer Care Representative Customer Service Duties and Responsibilities include:
The ability to juggle multiple tasks in a fast pace environment Ensures high customer engagement through effective listening skills when placing customer orders via telephone, or fax and email while ensuring accuracy Conducting product research requests for specialty items Completing customer quotes, finding product substitutions or low cost alternatives Fosters and builds a sense of personal responsibility, and team work with co-workers in meeting all customer needs Assumes ownership in assigned account base by providing excellent follow up on customer questions, delivery, product returns and accounting issues.
Working in a team environment between co-workers, purchasing team, and Sales force to ensure total customer satisfaction Learning and implementing technical programs which facilitates sales.
Must be comfortable in the sales process looking for opportunities to increase customer order size while speaking to customers Assisting the Sales team as needed in running, analyzing sales reports to meet monthly goals Ability to build a professional, supportive connection with customers to solidify the buying relationship Requirements for Customer Service Representatives:
Strong oral ,written, and communication skills Exceptional organizational skills and ability to multi task Dynamic high energy personality Great phone personality Positive Work attitude Competent computer skills Bachelor Degree preferred or previous work experience Benefits Competitive Base plus bonus/commission structure.
Medical, dental, disability Voluntary Term life insurance, 401K plan available.
Paid holidays/vacation time/ sick time.
Secure the ability to work for an aggressive, growing company in a team oriented work environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$38.
9K - $49.
2K a year Estimated:
$38.
9K - $49.
2K a year For over 25 years, FriendsOffice has been partnering with companies and school districts throughout Ohio, Michigan, Indiana, and Pennsylvania to maintain the best delivery of office and school related products and services.
We offer traditional office supplies, office furniture, janitorial and safety supplies, custom print services, machine supplies, educational supplies, coffee and breakroom products, tech accessories, promotional products, branded apparel, and more.
For additional employment information, please contact our Human Resource Administrator directly:
Peg Schroeder 800.
427.
1704 peg@friendsoffice.
com Customer Care Representative Customer Service Duties and Responsibilities include:
The ability to juggle multiple tasks in a fast pace environment Ensures high customer engagement through effective listening skills when placing customer orders via telephone, or fax and email while ensuring accuracy Conducting product research requests for specialty items Completing customer quotes, finding product substitutions or low cost alternatives Fosters and builds a sense of personal responsibility, and team work with co-workers in meeting all customer needs Assumes ownership in assigned account base by providing excellent follow up on customer questions, delivery, product returns and accounting issues.
Working in a team environment between co-workers, purchasing team, and Sales force to ensure total customer satisfaction Learning and implementing technical programs which facilitates sales.
Must be comfortable in the sales process looking for opportunities to increase customer order size while speaking to customers Assisting the Sales team as needed in running, analyzing sales reports to meet monthly goals Ability to build a professional, supportive connection with customers to solidify the buying relationship Requirements for Customer Service Representatives:
Strong oral ,written, and communication skills Exceptional organizational skills and ability to multi task Dynamic high energy personality Great phone personality Positive Work attitude Competent computer skills Bachelor Degree preferred or previous work experience Benefits Competitive Base plus bonus/commission structure.
Medical, dental, disability Voluntary Term life insurance, 401K plan available.
Paid holidays/vacation time/ sick time.
Secure the ability to work for an aggressive, growing company in a team oriented work environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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