Member Services Representative Findlay YMCA FRONT DESK Community, Social Services & Nonprofit - Findlay, OH at Geebo

Member Services Representative Findlay YMCA FRONT DESK

Findlay Family YMCA Findlay Family YMCA Findlay, OH Findlay, OH Part-time Part-time From $10.
10 an hour From $10.
10 an hour 17 hours ago 17 hours ago 17 hours ago NIGHTS AND WEEKENDS!! We have openings for 5pm to close (9 or 10 pm) and weekends.
Do you love customer service? Are you looking for a part time job that will support the community? If you answered yes, then we would like to talk to you and once you are part of our team we provide a full family membership for your family.
Position Summary Delivers excellent service to all members, guests, and program participants.
Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of front desk area.
AGE 18
Qualifications 1.
Able to work evenings and weekends 2.
Excellent interpersonal and problem solving skills.
3.
Previous customer service, sales or related experience a plus.
4.
Basic knowledge of computers Essential Functions 1.
Provides excellent service to members, guests, and program participants in the Y and on the phone contributing to member retention.
2.
Greet and assist all members, potential members, program participants and staff in a courteous, professional and friendly manner.
Be enthusiastic towards members by learning their names and expressing an interest in their YMCA activities.
3.
Builds relationships with members; helps members connect with one another and to the YMCA.
4.
Assist existing and prospective members regarding their individual membership needs.
5.
Provide membership and program information and requirements in an accurate and courteous manner.
6.
Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
7.
Be punctual for all scheduled shifts and meetings 8.
Maintain positive relations with other staff members 9.
Manage money and complete daily audit at the beginning and end of each shift.
10.
Adheres to all YMCA policies Job Type:
Part-time Pay:
From $10.
10 per hour
Benefits:
Employee discount Paid time off Shift:
4 hour shift Weekly day range:
Monday to Friday Rotating weekends Ability to commute/relocate:
Findlay, OH:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Clerical:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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